Returns & Exchanges

At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite right, you can return or exchange any item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn items with original tags still attached into the original packaging to ensure they stay protected during transit.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and securely fix it to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.